How can I report players who maliciously eliminate their teammates?

If you have been maliciously eliminated by your teammate, you can tap Report in the lower left-hand corner and select Others. After providin...

How can I check the progress and result of my report?

Report ResultsAfter submitting your report, you can go to "Lobby - Security Center - Reports" to view the progress and result.*You can only ...

How can I report avatar and nickname violations?

If you discover any player whose avatar or nickname is in violation of the rules, you can report them on their Basic Info page.You can head ...

How can I report violations via Customer Service in the game settings?

If you wish to report a cheating player via Customer Service, please include the "Report cheating" keywords in the message.1. Content: Repor...

What is the Ban Pan Video Review and how do I start reviewing?

Every PUBG MOBILE player desires a fair and equal gaming environment. It is an invisible bond that connects all those who love PUBG MOBILE. ...

What is Phishing/Scamming & how to avoid it

You may have come across websites which claim to offer certain items or UC for free or at a very low price. We would like you to know a litt...

Why am I under a Safety Observation Period if I didn't cheat?

Hello, the system automatically identifies players who may be negatively influencing the match. As long as you follow the rules and maintain...

How can I report players who use/sell cheat software?

1. If you encounter them during a match, you can access the report page in the following ways. 2. If you have been eliminated by a chea...

How can I get out of the Safety Observation Period?

Hello, the purpose of the Safety Observation Period is to maintain a fair gaming environment. As long as you follow the rules and maintain a...

Judgement and review weight rules

Q: How can I tell if the player in the video is breaking the rules?A: While watching the first-person recording, the investigator observes t...