How to report cheater directly through in game channel?

If you encounter cheaters in game, you can report cheater directly through In Game Report Channel:1. If you get killed by a cheater in a mat...

What is the Ban Pan Video Review and how do I start reviewing?

Every PUBG MOBILE player desires a fair and equal gaming environment. It is an invisible bond that connects all those who love PUBG MOBILE. ...

How to report cheater through in game customer service?

If you encounter cheaters in game, we recommend that you click the in-game "Report" button to report cheaters. After receiving the report, t...

What is Phishing/Scamming & how to avoid it

You may have come across websites which claim to offer certain items or UC for free or at a very low price. We would like you to know a litt...

Why am I under a Safety Observation Period if I didn't cheat?

Hello, the system automatically identifies players who may be negatively influencing the match. As long as you follow the rules and maintain...

How can I get out of the Safety Observation Period?

Hello, the purpose of the Safety Observation Period is to maintain a fair gaming environment. As long as you follow the rules and maintain a...

Judgement and review weight rules

Q: How can I tell if the player in the video is breaking the rules?A: While watching the first-person recording, the investigator observes t...