Regards to your concern, please try the below instructions to fix it:

- Close and restart the game.
- Repair the game before logging in.
- Clicking the repair button on the login screen.
- Select the third option to delete the corresponding map in which the issue occurred.
- Re-open the game and download the map again.

If the problem still exists, please feel free to contact us again.

Kindly Reminder: For public policy matters, please send an email to policy@proximabeta.com