If you find your rank went down or its not correct, this could be due to below mentioned situtatios:

- At the beginning of every New Season, Tier Ranking will be demoted to a certain Tier Rank level depending on last Tier ranks for everyone so players can earn new rewards after reaching to a certain rank.
(You can check the Season End dates on [RP] tab)

-The ranking information displayed on your account are based on the servers and modes you have currently selected. So it is possible that you are seeing your rank in different modes or servers.

- You might have played on different server other than that you had previous rank on.
Kindly Reminder: For public policy matters, please send an email to policy@proximabeta.com