We are sorry for that you are facing the outfit display/equipping related issues.

If you run into issues obtaining outfits, see abnormal effects after equipping the outfits, or if your outfits vanish for no reason, and that you have no network issues, please contact Customer Service and send us the specific screenshots if it's convenient for you. We will make an investigation immediately on the issue that you are facing and fix it asap.

Kindly Reminder: For public policy matters, please send an email to policy@proximabeta.com