Hi, how can we help you?
About Metro Royale: Reunion
Gameplay
What's New?
Hot Topics
What to do if login fails or shows error code
How to create a new account?
Account Issues
Why was my account banned?
How to change my linked Email/Mobile number?
How can I review my banned reason?
How to link your game account to your Phone Number/Email
More
Account Recovery
How to enable Secondary Verification
What can you do if you encounter a purchase issue?
FAQ about payment issue
FAQ about Prime/Prime Plus
What should I do when I experience lag or connection lost?
What should I do when I encounter bugs?
Failed to receive Email/Mobile verification code
Ladder Arena Violation Penalty
About Companion
How can I report players who maliciously eliminate their teammates?
How can I check the progress and result of my report?
How can I report avatar and nickname violations?
