Hi, how can we help you?
Why was my account banned?
Account Issues
Login Failure
What's New?
Hot Topics
My account got hacked.
How to change my linked Email/Mobile number?
How can I review my banned reason?
How to reset my password for email/phone number login?
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What should I do when I encounter purchase problems?
FAQ about payment issue
FAQ about Prime/Prime Plus
Server does not respond / Server failure
What should I do if I am experiencing lag/lost connection?
What should I do when I encounter bugs?
How to change my in-game Country/Region?
How can I join a match with the people who speaks in the same language?
About Companion
How to report cheater directly through in game channel?
What is the Ban Pan Video Review and how do I start reviewing?
How to report cheater through in game customer service?