Hi, how can we help you?

What's New?

How can I review my banned reason?

How to reset my password for email/phone number login?

My account got hacked.

Why was my account banned?

How to change my linked Email/Mobile number?

What should I do when I encounter purchase problems?

FAQ about payment issue

FAQ about Prime/Prime Plus

Server does not respond / Server failure

What should I do if I am experiencing lag/lost connection?

What should I do when I encounter bugs?

How to change my in-game Country/Region?

How can I join a match with the people who speaks in the same language?

About Companion

How to report cheater directly through in game channel?

What is the Ban Pan Video Review and how do I start reviewing?

How to report cheater through in game customer service?