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My account got hacked.
Account Issues
About Metro Royale: Reunion
Gameplay
What's New?
Hot Topics
Why was my account banned?
How to change my linked Email/Mobile number?
What should I do if I lost my account?
How can I review my banned reason?
How to reset my password for email/phone number login?
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What should I do when I encounter purchase problems?
FAQ about payment issue
FAQ about Prime/Prime Plus
Server does not respond / Server failure
What should I do if I am experiencing lag/lost connection?
What should I do when I encounter bugs?
About Companion
How to change my in-game Country/Region?
How to report cheater directly through in game channel?
What is the Ban Pan Video Review and how do I start reviewing?
How to report cheater through in game customer service?
