Hi, how can we help you?
Login Failure
Account Issues
What's New
Hot Topics
Why was my account banned?
Unlink account
How to change my in-game Country/Region?
Gameplay
How to create a new account?
How can I review my banned reason?
How to recover my hacked account?
More
Why I should link Social Media? How to link Social Media?
What should I do if I lost my account?
What should I do when I encounter purchase problems?
FAQ about payment issue
FAQ about Prime/Prime Plus
Server does not respond / Server failure
What should I do if I am experiencing lag/lost connection?
What should I do when I encounter bugs?
How can I join a match with the people who speaks in the same language?
About Companion
Report cheater directly through in game channel.
About Group w/ Cheaters
What is the Ban Pan Video Review and how do I start reviewing?
