Hi, how can we help you?
Why was my account banned?
Account Issues
Login Failure
How to change my linked Email/Mobile number?
Account hack - Linked social media account/Email Address has been hacked
Hot Topics
What's New
What should I do if I lost my account?
How can I review my banned reason?
More
What should I do when I encounter purchase problems?
FAQ about payment issue
FAQ about Prime/Prime Plus
Server does not respond / Server failure
What should I do if I am experiencing lag/lost connection?
What should I do when I encounter bugs?
How to change my in-game Country/Region?
How can I join a match with the people who speaks in the same language?
About Companion
How to report cheater directly through in game channel?
What is the Ban Pan Video Review and how do I start reviewing?
How to report cheater through in game customer service?
